Residence Inn By Marriott İstanbul Ataşehir

Hazar bey çok ilgiliydi teşekkürler

Otel yönetimine, personellerin hepsine, ayrıca özellikle Gülten hanıma çok teşekkürler. Kendi işini iyi bilen çok iyi çalışan kendisi. Bize yaptıkları için teşekkür ederiz

This 5 stars for Hakan and the lady Izel Super friendly and professional

Lobideki ukala gençten sebep 1 yıldız

Mükemmel bir deneyim resepsiyondan valesine herkes cok iyi siddetle tavsiye ediyorum

3gunluk rezervasyon icin oglumu kandirmis ve 4gunluk yapmislar.Yerinde anladigimda nedenini sordum ve iptal etmelerini talep etdim ama artik geç olduğunu soylediler,para iadesi bile yapmadilar.Boyle bir rezillik olamaz.cocuk kandirmak bu kadar basit,ve kalmadigim gun icin para odedim,helal etmiyorum,Siz kendinize bunu yakistiriyorsunuz ve kolay yerden para kazanıyorsunuz.Sizi şikayet edeceğim!!!

This hotel was a big disappointment. The house keeping stole an item from my room. Once I confronted them they said they magically found it after my check out. Then I spent $30 USD to take a taxi to collect it and they told me they can’t find it and need 15 mins more to locate it. The worst of all was the in house manager. Incredibly rude person and not professional. I suggest to this hotel to find a new manager The staff working at the desk was nicer. As for my room there was loud noise throughout the night coming from the vents. They tried to tell me it was wind. Definitely was not. The breakfast room and food selection is nice

Not exactly what you would expect from a four-star hotel, but overall an acceptable stay. The service left much to be desired: at check-in I was only handed my key card without any further information, not even the room number or details such as breakfast times. The lobby unfortunately had a strong sewage smell, which gave a poor first impression. Housekeeping also took away my used towels but did not leave fresh ones, something I have never experienced before. On the positive side, the room itself was very spacious, modern, and comfortable, with all the amenities you might need for a pleasant stay. The location is also good, with many restaurants, shops, and conveniences just around the corner.

Resepsiyonda ki hazar bey çok kibar ve ilgili çok yardımcı oldu teşekkür ediyoruz????????

Ben dün rezervasyon için otel aradım saat 10'da aradım 3-4 dakika beni beklettiler telefonda sonra sizi hemen arıyoruz diyerek kapatilar ne arayan var ne soran var defalarca aramama rağmen asla telefonu kaldırmadılar ne zaman ben gizli numaradan aradım telefon açıldı 5 kişilik rezervasyon yaptıracaktım ayrı olarak da 3 tane daha aile gelecekti bizimle beraber ama böyle bir rezillik yaşayınca biz gelmekten vazgeçtik otelin rezervasyon ön büro müdürü ve genel müdürüne bu şikayetimi bildiriyorum siz bu yüzden çok müşteri kaybedersiniz

لا انصح ابدا ابدا ١- خدمة عملاء الاسوء على الاطلاق مافي اي احترام ولا خدمات ٢- ازعاج في الغرف مافي احد يعرف مصدرها ٣- رائحة الدخان السجائر تدخل على الغرف ٤- مواقف السيارات سيئة وتضطر تخلي المفتاح مع العامل ٥- الموقع تقريبا بعيد عن كل شي ٦- صوت النادي الليلي تسمع في الغرفة وازعاج ٧ الغرف المطلة على البحر كذب واستغلال مافي اي اطلالة

Marriott kalitesine güvenip, iş seyahatinde konumu dolayısıyla tercih ettim. Gece müşterisi olarak görüp, İnterneteki satış fiyatında yaklaşık %40 pahalıya oda sattılar. İnternetten rezervasyon yapmak isteyince gündüz 3te girebileceğimi söylediler. Sokak arasında, hiçbir özelliği olmayan bir otel.

Unfortunately, my experience at Residence Inn By Marriott İstanbul Ataşehir was very disappointing. I had booked three nights from 14th till 17th of December 2025, but I was forced to check out after the second night due to the lack of integrity and professionalism regarding the heating system in my room, which was not working at all when temperatures are extremely cold at night. In the morning, the front desk staff informed me that the maintenance team was working on the issue and assured me it would be fixed within an hour and evening front desk staff confirmed that they have this issue in the central heat system. When i left TH room for he whole day in the morning and returned late in the evening, I found that nothing had been fixed and the room was still very cold. When I contacted the front desk again, I received the same response, along with an illogical suggestion to turn on the air conditioner at a high temperature for an hour to warm the room. I followed these instructions for more than two hours (as shown in the attached photos), but the situation only worsened and the room became even colder. Additionally, the room itself does not meet the standards of a four stars hotel in terms of comfort and overall quality. What makes this more disappointing is that I stayed at this hotel around three years ago, and it is clear that the hotel management and service standards have significantly declined. The behavior of the night shift front desk employee was unprofessional, and the valet staff was rude and shouting instead of speaking respectfully, as if the guest were working for them. Guests choose hotels to relax and feel comfortable, not to face unnecessary stress caused by staff who do not represent the level of a four stars hotel or the reputation of Marriott Bonvoy. Based on my experience, I do not recommend staying at this hotel.

Klima kesinlikle ayarlanmıyor, kapatıyorsun kendi kendine geri açılıyor kışın ortasında odayı soğutuyor, resepsiyonu arayıp derdini anlatamıyorsun kimse açmıyor telefonu Şirketlere turistten daha pahalı fiyat verip ödemeyi mail ile rezervasyon sırasında istiyorlar. Yok yok. Müthiş bir otel. Nefret ettiğiniz kişilere önermelik bir yer.